Basic Questionnaire Form
Basic Questionnaire Form
Welcome to our questionnaire! Your feedback is invaluable to us as it helps us improve [Your Company Name]'s services/products. Please take a few minutes to complete this questionnaire honestly and thoroughly.
I. Instructions:
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Answer each question to the best of your ability.
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If a question does not apply to you, feel free to skip it.
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Your responses will be kept confidential.
II. Demographic Information
Age
Gender
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Male
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Female
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Non-binary
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Prefer not to say
Occupation
Location
III. Experience with [Your Company Name]
On a scale from 1 to 5, how satisfied are you with our products/services?
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1 (Very dissatisfied)
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2 (Dissatisfied)
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3 (Neutral)
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4 (Satisfied)
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5 (Very satisfied)
How likely are you to recommend [Your Company Name] to a friend or colleague?
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Not likely at all
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Somewhat likely
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Neutral
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Very likely
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Extremely likely
What do you like most about [Your Company Name]'s products/services?
What areas do you think [Your Company Name] could improve upon?
IV. Product/Service Specific Questions
Please rate the quality of [Specific Product/Service] on a scale from 1 to 5.
How often do you use [Specific Product/Service]?
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Daily
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Weekly
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Monthly
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Rarely
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Never
Have you encountered any issues while using [Specific Product/Service]? If yes, please describe.
V. Customer Support Experience
How satisfied are you with the customer support provided by [Your Company Name]?
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Very dissatisfied
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Dissatisfied
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Neutral
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Satisfied
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Very satisfied
Did our customer support team address your concerns effectively?
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Yes
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No
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Not applicable
How would you rate the responsiveness of our customer support team?
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Poor
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Fair
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Good
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Very good
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Excellent
