Business Questionnaire Form
Business Questionnaire
Prepared by [Your Name]
I. Introduction
Thank you for taking the time to participate in our survey. Your feedback is invaluable to us as we strive to improve our products and services to better serve you. This questionnaire aims to assess your satisfaction with [Your Company Name]'s offerings and gather insights to enhance your overall experience.
Please read the instructions carefully and answer each question honestly and to the best of your ability.
II. General Information
What is your age group?
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18-24
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25-34
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35-44
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45-54
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55+
Gender
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Male
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Female
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Prefer not to say
How long have you been a customer of [Your Company Name]?
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Less than 6 months
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6 months to 1 year
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1-3 years
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3-5 years
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More than 5 years
III. Product/Service Satisfaction
How satisfied are you with the quality of our products/services?
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Very Satisfied
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Satisfied
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Neutral
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Dissatisfied
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Very Dissatisfied
Please rate your overall experience with our customer service representatives:
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Criteria |
Excellent |
Good |
Neutral |
Fair |
Poor |
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Friendliness |
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Knowledge |
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Responsiveness |
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Problem Resolution |
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IV. Suggestions for Improvement
What improvements would you like to see in our products/services?
How can we enhance our customer service experience?
V. Additional Feedback
Do you have any additional comments or suggestions you would like to share?
VI. Conclusion
Thank you for taking the time to complete our survey. Your feedback is crucial in helping us enhance our offerings and provide you with the best possible experience. We truly appreciate your participation.
[Your Company Name] values your feedback. Thank you for helping us improve!
