Startup IT Support Ticket Form
Startup IT Support Ticket Form
Welcome to the Startup IT Support Ticket Form. Please fill out the following fields with accurate information regarding your technical issue or request. Provide a detailed description of the problem, including any relevant attachments. Your cooperation will help us resolve the issue efficiently. Thank you for your assistance.
Employee Information
|
Name |
[Your Name] |
|
Department |
Sales |
|
|
[Your Email] |
|
Phone Number |
[Your Number] |
Issue Details
|
Field |
Description |
|---|---|
|
Summary |
Unable to access CRM software |
|
Description |
When trying to log in to the CRM software, I'm receiving an "authentication failed" error message. I've tried resetting my password, but the issue persists. |
|
Priority |
High |
|
Attachments |
[No attachments] |
|
Deadline |
[Month Day, Year] |
Additional Information
|
Field |
Description |
|---|---|
|
Device Type |
Laptop |
|
Operating System |
Windows 10 |
|
Software Version |
CRM Software v2.3.1 |
|
Error Message |
"Authentication failed. Please check your credentials and try again." |
|
Steps to Reproduce |
1. Open web browser. 2. Go to CRM login page. 3. Enter username and password. 4. Click "Login". |
