Free Marketing Customer Feedback Survey

Dear valued customer,

We greatly appreciate your business and would like to hear your thoughts on our marketing efforts. Your feedback is invaluable to us in ensuring that we continue to meet your needs and provide the best possible experience. Please take a few minutes to complete this survey.

Section 1: Demographics

Section 2: Marketing Channels

1. How did you first hear about our products/services?

• Online search

• Social media

• Email

• Word of mouth

• Other (please specify): _______________________

2. Which marketing channels do you prefer for receiving updates and promotions? (Select all that apply)

• Email

• Social media

• Website

• Print materials

• Other (please specify): _______________________

3. How often do you engage with our marketing content?

• Daily

• Weekly

• Monthly

• Rarely

• Never

Section 3: Content Quality

1. On a scale of 1 to 5, how would you rate the quality of our marketing content? (1 being poor, 5 being excellent)

• 1

• 2

• 3

• 4

• 5

2. What type of content do you find most engaging or informative? (Select all that apply)

• Blog posts

• Videos

• Infographics

• Emails

• Social media posts

• Other (please specify): _______________________

Section 4: Campaign Feedback

1. Have you recently engaged with any of our marketing campaigns? (e.g., promotions, contests, giveaways)

• Yes

• No

2. If yes, please share your thoughts on the campaign(s) you participated in. What did you like or dislike?

Section 5: Suggestions and Comments

1. Do you have any suggestions for improving our marketing efforts or any additional comments you'd like to share?

Section 6: Overall Satisfaction

1. On a scale of 1 to 5, how satisfied are you with our overall marketing efforts? (1 being very dissatisfied, 5 being very satisfied)

• 1

• 2

• 3

• 4

• 5

Thanks for taking the time to complete our survey! Your feedback is important to us.

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