Marketing Customer Satisfaction Survey
Your feedback is invaluable to us as we strive to improve our products and services to better meet your needs. Please take a few minutes to complete this survey to help us understand your experience and how we can serve you better.
General Information
Name: | |
Email: | |
Phone Number: | |
Location (Optional): | |
Survey Questions
Which product(s) or service(s) did you recently purchase or use from us? (Check all that apply)
Please rate your overall satisfaction with [Company Name] on a scale of 1 to 5, where 1 is Very Dissatisfied and 5 is Very Satisfied.
Overall Satisfaction:
For each product or service you used, please rate your satisfaction on the following aspect:
Quality:
Reliability:
Value for Money:
Ease of Use:
Customer Service:
Feedback and Suggestions
What do you like most about our products/services?
What aspects of our products/services could be improved?
Do you have any additional comments or suggestions for us?
Likelihood to Recommend
How likely are you to recommend [Company Name] to a friend or colleague? Please rate on a scale of 0 to 10, where 0 is Not at all likely and 10 is Extremely likely.
Likelihood to Recommend:
Demographic Information (Optional)
Age: | | Occupation: | |
Gender: | | Annual Income: | |
Thank you for taking the time to complete our survey! Your feedback is essential in helping us improve our products and services.
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