Legal Case Closure Survey
LEGAL CASE CLOSURE SURVEY
Thank you for entrusting [Your Company Name] with your legal matter. We value your feedback and strive to continuously improve our services. Please take a few moments to complete this survey regarding your recent experience with our firm. Your responses are confidential and will help us better serve you and others in the future.
1. General Information:
Name (Optional):
Case Number (Optional):
Date of Case Closure: March 3, 2024
2. Communication:
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How would you rate the clarity and frequency of communication from our legal team throughout your case?
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Excellent
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Good
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Average
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Poor
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Were your inquiries and concerns addressed in a timely manner?
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Yes
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No
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Please provide any additional comments or suggestions regarding communication:
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The legal team answered my queries professionally and in detail. |
3. Legal Services:
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How satisfied are you with the quality of legal services provided by [Your Company Name]?
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Very satisfied
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Satisfied
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Neutral
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Dissatisfied
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Very dissatisfied
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Did our legal team effectively explain the legal process and your options?
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Yes
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No
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Please share any specific aspects of our legal services that exceeded or fell short of your expectations:
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The legal team explained the process well and they provided me with the best possible options of the services that I can avail of. |
4. Outcome:
Are you satisfied with the outcome of your case?
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Yes, completely
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Yes, somewhat
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No
If no, please explain any concerns or areas where you feel the outcome could have been improved:
5. Overall Experience:
How would you rate your overall experience with [Your Company Name]?
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Excellent
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Good
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Average
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Poor
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Would you recommend [Your Company Name] to others in need of legal assistance?
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Yes
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No
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Please share any additional comments or suggestions for improvement:
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I would definitely avail of their services in the future! |
6. Optional Feedback:
Is there anything else you would like to share about your experience with [Your Company Name] or suggestions for future improvement? (Optional)
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So far, I have no other thoughts or suggestions. |
Thank you for taking the time to complete this survey. Your feedback is invaluable to us. If you have any further questions or require additional assistance, please do not hesitate to contact us.
