Free Legal Client Service Survey

Name:

[Your Name]

Case/File Number:

[630-248]

Communication

1. Rate the responsiveness of our team to your inquiries and concerns.

• Very Satisfied

• Satisfied

• Neutral

• Dissatisfied

• Very Dissatisfied

Legal Expertise

2. How would you rate the quality of the legal advice and representation provided to you?

• Excellent

• Good

• Fair

• Poor

Timeliness

3. Were deadlines met as promised?

• Always

• Most of the time

• Sometimes

• Rarely

• Never

Clarity

4. Were legal processes and procedures explained to you clearly?

   • Yes, very clearly

   • Somewhat clear

   • Not very clear

   • Not at all clear

Professionalism

5. Rate the professionalism and demeanor of our legal team.

• Exceptional

• Satisfactory

• Needs Improvement

Overall Satisfaction

6. Considering your entire experience with us, how satisfied are you?

   • Very Satisfied

   • Satisfied

   • Neutral

   • Dissatisfied

   • Very Dissatisfied

Likelihood to Recommend

7. How likely are you to recommend our legal services to others?

   • Very Likely

   • Likely

   • Neutral

   • Unlikely

   • Very Unlikely

Suggestions for Improvement

8. Please provide any additional comments or suggestions you have for improving our services.

9. Additional Comments