Travel Agency Post-Travel Evaluation Checklist

Thank you for choosing [Your Company Name] for your recent travel adventure. Your feedback is invaluable to us as we strive to enhance our services. Please fill out this checklist, providing detailed evaluations and suggestions based on your experiences. Refer to the rating scale provided below to guide your responses.

1 - Very Poor: Your expectations were not met; significant improvements needed.

2 - Poor: Below average, several aspects did not meet standards.

3 - Average: Met expectations in most areas but improvements are possible.

4 - Good: Most aspects met or exceeded expectations; only minor improvements needed.

5 - Excellent: Exceeded expectations with superior service and experience.

1. Accommodation Feedback

This section evaluates the quality and comfort of your accommodation. Your feedback helps us ensure our accommodation partners maintain high standards and offer value.

Criteria	1	2	3	4	5	Comments (Optional)
Cleanliness of accommodation						Very clean, well-maintained.
Comfort of sleeping arrangements
Quality of customer service received
Amenities offered (e.g., WiFi, pool)
Overall value for money

2. Transportation

Evaluate your satisfaction with all transportation during your journey. We aim to provide comfortable and efficient transportation.

Criteria	1	2	3	4	5	Comments (Optional)
Comfort of transportation provided						Comfortable seats and clean cabin.
Punctuality of transport services
Courtesy of drivers or staff
Condition and cleanliness of vehicle
Overall satisfaction with transportation

3. Destination Activities

Share how the activities at your destination enhanced your travel experience. We want these to be enjoyable and enriching.

Criteria	1	2	3	4	5	Comments (Optional)
Quality and variety of activities						Wide range of activities.
Organization of activities
Professionalism of guides/instructors
Safety measures and protocols
Overall enjoyment of activities

4. Overall Travel Experience

Evaluate your overall travel experience, from planning to completion. We seek to deliver exceptional journeys.

Criteria	1	2	3	4	5	Comments (Optional)
Overall satisfaction with the trip						Wonderful trip, memorable experiences.
Itinerary planning and execution
Communication from [Your Company Name]
Meeting of travel needs and expectations

5. Additional Comments and Suggestions

We welcome additional comments or suggestions that can help us improve our services further.

Additional comments	Would appreciate more free time in itinerary.
Suggestions for improvement
Staff recognition
Interest in future travel options
Other feedback

Prepared By: [Your Name]