QUALITY AUDIT CHECKLIST LAYOUT
Prepared by: | [Your Name] |
Date: | January 1, 2050 |
1. Quality Management System
Document and communicate quality policies; ensure understanding. Verify measurable quality objectives align with the policy. Clearly define roles and responsibilities. Confirm internal audits identify improvement areas.
Checklist Item | Status | Status |
|---|
Develop and share a clear quality policy. | | |
Align measurable quality objectives with the quality policy. | | |
Clarify quality management duties and powers. | | |
Maintain efficient and accessible document management. | | |
Assess how well internal audits improve areas. | | |
2. Process Control
Confirm processes are well-defined, monitored, and controlled to meet specifications. Ensure resources like equipment and technology are adequate for managing processes. Verify that non-conformance is managed and corrective actions address any failures.
Checklist Item | Status | Status |
|---|
Ensure processes are clear, managed, and compliant. | | |
Ensure process parameters meet specifications. | | |
Offer resources and tech for process management. | | |
Verify a deviation management process. | | |
Assess corrective actions for process failures. | | |
3. Supplier and Partnership Management
Review supplier selection criteria and ensure ongoing performance evaluation. Check that communication with suppliers is effective and documented, and agreements clearly define quality responsibilities. Confirm the presence of a risk management process for suppliers.
Checklist Item | Status | Status |
|---|
Focus supplier and partner criteria on quality capabilities. | | |
Evaluate supplier performance against standards regularly. | | |
Maintain clear communication with suppliers/partners. | | |
Clarify contract expectations. | | |
Develop a supplier and partner risk management plan. | | |
4. Customer Satisfaction
Ensure methods for collecting and analyzing customer feedback are in place and effective. Verify that feedback leads to improvements in products and services and that customer complaints are managed efficiently. Confirm that management regularly reviews customer satisfaction metrics.
Checklist Item | Status | Status |
|---|
Check if customer feedback methods are set and effective. | | |
Analyze feedback to find trends and improvement areas. | | |
Use customer feedback to enhance quality. | | |
Evaluate customer complaint procedures. | | |
Have management regularly review satisfaction. | | |
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