Marketing Feedback Collection Survey
Please rate your experience with [Your Company Name]'s products/services and provide any suggestions for improvement. Your feedback is valuable and will help us enhance our offerings to better meet your needs.
Personal Information (Optional)
Product/Service Experience
Please rate your experience with [Your Company Name]'s products/services on a scale of 1 to 5, where 1 is "Very Dissatisfied" and 5 is "Very Satisfied."
ASPECT | 1 | 2 | 3 | 4 | 5 |
Overall Satisfaction | | | | | |
Quality of Product/Service | | | | | |
Ease of Use | | | | | |
Reliability | | | | | |
Customer Support | | | | | |
Product/Service Improvement
Please share any specific suggestions or comments on how we can improve our products/services
Enhance product tutorials for easier setup. Provide more frequent software updates and expand customer support hours for better accessibility and problem resolution. |
Communication
How would you rate our communication with you regarding updates, promotions, and relevant information?
Website/Platform Experience
If you used our website or platform, please rate your experience.
ASPECT | 1 | 2 | 3 | 4 | 5 |
User-Friendly | | | | | |
Navigation | | | | | |
Speed | | | | | |
Customer Support
Please rate your experience with our customer support team.
ASPECT | 1 | 2 | 3 | 4 | 5 |
Response Time | | | | | |
Knowledge and Helpfulness | | | | | |
Resolution of Issues | | | | | |
Additional Comments
Is there anything else you'd like to share with us? Any compliments, concerns, or suggestions?
Likelihood to Recommend
On a scale of 1 (not likely) to 10 (extremely likely), how likely are you to recommend [Your Company Name] to a friend or colleague?
Thank you for your valuable feedback!
Your input helps us improve and serve you better.
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