Operations Quality Survey
Please fill out this survey for [Your Company Name] to help us assess the quality of our operations. Your honest and detailed input is greatly appreciated. Thank you for your time and cooperation.
Personal Information
First Name: __________________
Last Name: __________________
Quality of Product or Service
How would you rate the quality of our product or service? (Please circle one)
Poor 1 2 3 4 5 Excellent
Most Satisfying Aspect
What aspect of our product or service was most satisfying? __________________
Customer Service
How would you rate our customer service? (Please circle one)
Poor 1 2 3 4 5 Excellent
Exceeding Expectations
Was there an instance where our customer service representative exceeded your expectations? (Yes/No)
Overall Operations
How would you rate the overall operations in our business? (Please circle one)
Poor 1 2 3 4 5 Excellent
Suggestions for Improvement
Do you have any suggestions for improving our operations? ____________________
Environment Assessment
Was the environment clean, safe, and customer-friendly? (Yes/No)
Improving Environment
How can we improve our environment to better serve you? ____________________
Overall Satisfaction
Overall, were you satisfied with your experience with our business? (Please circle one)
Not Satisfied 1 2 3 4 5 Very Satisfied
Additional Comments
What other suggestions or comments do you have for our company? ____________
____________________________________________________________________________________
Thank you for completing this survey. Your feedback is essential in helping us provide the best service possible. If you have any additional comments, please feel free to add them at the end of this survey.
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