Wrong Item Received Fax Sheet
To: [Recipient's Name]
Address: [Recipient's Address]
Company: [Your Company Name]
Email: [Your Company Email]
Date: January 20, 2055
Re: Error in Recent Order: Request for Return and Replacement
Fax no.: 123-456-7890
Message
Dear [Recipient's Name],
We regret to inform you that the item you received in your recent order with [Your Company Name] does not match the item you originally ordered.
Please accept our sincerest apologies for this oversight. We understand the inconvenience caused and are actively working to resolve the issue. Kindly return the incorrect item at your earliest convenience. Upon receipt, we will promptly replace it with the correct item. Your patience during this process is greatly appreciated.
Thank you for your understanding. Should you have any further queries or concerns, please don't hesitate to contact us through the provided contact details.
Best Regards,
[Your Name]
[Your Company Name]
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