Training Sign-Off Sheet
Training Program Title: | Date of Training: | Location: |
|---|
Customer Service Excellence | March 15, 2053 | [YOUR COMPANY NAME] Headquarters |
Trainer(s):
Participant Information:
Training Objectives:
Enhance communication skills for handling customer inquiries
Develop effective problem-solving techniques
Improve conflict resolution abilities
Strengthen teamwork and collaboration in customer service
Training Content Summary:
Introduction to Customer Service Excellence
Communication strategies and techniques
Practical exercises in problem-solving and conflict resolution
Team-building activities and case studies
Participant Feedback:
What was the most beneficial aspect of the training?
The role-playing scenarios were extremely helpful in preparing me for real-world customer interactions.
What could be improved for future training sessions?
More time could be dedicated to handling difficult customer complaints and resolving them efficiently.
Acknowledgment and Agreement:
By signing below, I confirm that I have participated in the training session and have received the necessary instruction. I acknowledge the information provided and understand the content discussed.
Participant's Signature:
[YOUR NAME]
Date: March 15, 2053
Trainer's Signature:
Alfonso Jewel
Date: March 15, 2053
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