Nursing Home Department Evaluation

This evaluation will provide insightful metrics to enhance our overall quality of care. Please take a few moments to provide a thorough observation based on the criteria herein. Use the rating scale below to provide an insightful evaluation. Include additional comments/suggestions as needed.

Rating Scale

1	2	3	4	5
Poor	Below Average	Average	Above Average	Excellent

Evaluation Criteria

Criteria	Description	Rating
Quality of Service	Evaluates the quality of care given to patients
Patient Safety	Reflects the measures to protect patients from harm
Cleanliness and Hygiene	Assesses the level of cleanliness and adherence to safety protocols
Communication	Reviews the effectiveness of communication among staff members and patients
Patient Satisfaction	Measures patient satisfaction in terms of care, food, treatment etc.
Medical Record Accuracy	Evaluates the accuracy of patient records and adherence to data privacy regulations
Medication Management	Assesses the efficiency of dispensing meditations and medical treatments
Nutrition and Diet	Review the quality of nutrition and diet provided to the patients
Staff Responsiveness	Evaluates staff's promptness in responding to patient needs
Training and Education	Reviews relevance and impact of staff training and education
Total Score

Additional Comments/Suggestions

Criteria	Comments/Suggestions
Quality of Service
Patient Safety
Cleanliness and Hygiene
Communication
Patient Satisfaction
Medical Record Accuracy
Medication Management
Nutrition and Diet
Staff Responsiveness
Training and Education

Evaluator Information

Field	Information
Name:
Role/Position:
Date:
Time: