[Month Day, Year]

Dear Valued Guest,

We regret to inform you that our hotel has recently experienced a breach in our data security systems. We understand that this news may cause concern, and we want to assure you that we are addressing this situation with the utmost seriousness and diligence.

On [Month Day, Year], we discovered unauthorized access to our hotel’s guest database. The breach was contained within hours, and immediate measures were taken to secure our systems and prevent any further unauthorized access. However, it is possible that some personal information, including your name, contact details, and booking history, may have been accessed.

We are currently working with cybersecurity experts and local authorities to investigate the extent of the breach and ensure that similar incidents do not occur in the future. Our priority is to protect your privacy and personal information.

To help minimize potential risks, we recommend that you remain vigilant for any suspicious activity on your accounts and report any unusual activity to your bank or financial institutions. You may also wish to consider changing your passwords and using credit monitoring services.

We apologize for any inconvenience or concern this incident may have caused. If you have any questions or require further assistance, please do not hesitate to contact us at [Your Company Email] or visit our front desk.

Thank you for your understanding and cooperation in this matter.

Best Regards,

[Your Name]
[Title]
[Your Company Name]

Hotel Templates @ Template.net