Hotel Delay Notice
[Month Day, Year]
Dear [Guest Name],
We regret to inform you that due to unforeseen circumstances, there will be a delay in the availability of your reserved room at [Your Company Name]. We understand the inconvenience this may cause and deeply apologize for the disruption to your plans.
Details of Delay
Reservation Number: | |
Original Check-in Date: | |
New Expected Check-in Date: | |
Reason for Delay: | |
Impact on Your Stay
We are making every effort to minimize the inconvenience and ensure your stay with us remains enjoyable. In light of this delay, we would like to offer the following options to accommodate you:
Alternative Accommodation: We can arrange for your stay at a nearby hotel of equal or higher standard at no additional cost to you.
Compensation: You will receive a [0]% discount on your first night’s stay as a gesture of goodwill.
Cancellation: If you choose to cancel your reservation, we will provide a full refund with no cancellation fees.
Next Steps
Please contact our reservation team at [Your Company Number] or [Your Company Email] at your earliest convenience to inform us of your preferred option. Our team is available 24/7 to assist you and answer any questions you may have.
We Value Your Patronage
At [Your Company Name], we strive to provide exceptional service and ensure our guests have a pleasant experience. We sincerely apologize for any inconvenience this delay may cause and appreciate your understanding and patience.
Thank you for choosing [Your Company Name]. We look forward to welcoming you soon and making your stay a memorable one.
Sincerely,
[Your Name]
[Title]
[Your Company Name]
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