Account coordinators assist account executives with day-to-day administrative tasks. Research and budgeting are common responsibilities, as well as providing project support to various teams. The account coordinator keeps clients happy by providing pre and post-sales customer support, answering complaints, and keeping in touch with them on a frequent basis. An account coordinator prepares account service papers such as meeting agendas, meeting reports, proposals, and other client communications and correspondence, attends client meetings and conference calls and takes notes on what is said, examines vendor quotations, and verifies the production specifications. Other responsibilities include providing feedback for estimates and deadlines, receiving and processing requests for internal information, assisting with the mailing process, maintaining current work-in-progress records, and, where needed, archives of previous project information.
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