Sales Quote Response Evaluation
[YOUR COMPANY NAME]
Date: [Date]
Introduction: This form is designed for the objective assessment of our business's sales quote response. The purpose is to evaluate the quality, consistency and compliance of the response content.
Evaluation Overview: The evaluation comprises multiple key performance metrics. These metrics are designed to streamline the assessment and foster a fair, bias-free evaluation.
The criteria for the evaluation are as follows:
Comprehensibility: The clarity and intelligibility of the quote response content.
Accuracy: How precise and factual the quote response content is.
Completeness: Whether the quote response has all required elements.
Relevance: How well the quote response addresses the customer's needs or inquiries.
Tone: Appropriateness of tone, considering formality, respect and friendliness.
Criteria | Description | Rating (1-5) |
|---|
Comprehensibility | The clarity and intelligibility of the quote response content | 4 |
Accuracy | How precise and factual the quote response content is | |
Completeness | Whether the quote response has all required elements | |
Relevance | How well the quote response addresses the customer's needs or inquiries | |
Tone | Appropriateness of tone, considering formality, respect and friendliness | |
Note: Rating scale of 1-5, where 1 indicates poor performance, 3 indicates satisfactory performance, and 5 indicates excellent performance.
Confidentiality Statement: All responses will be used solely for improving the quality of our services and are protected under the company's privacy policy.
Additional Comments and Notes |
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