[Month Day, Year]

Dear [Customer Name],

Thank you for choosing [Your Company Name] for your recent purchase. We are committed to ensuring your satisfaction. As part of our ongoing dedication to customer service, we are pleased to offer you an exclusive opportunity to extend the warranty on your product.

Extended Warranty Benefits:

• Comprehensive Coverage: Extend your current warranty for an additional [2] years, providing you with long-term assurance against any manufacturing defects or operational failures.

• Priority Service: Gain access to our priority customer service queue, ensuring faster response times for any issues that may arise.

• Free Maintenance Check-Up: Receive one free maintenance service per year to ensure your product remains in top condition.

• Transferable Protection: Should you choose to gift or sell your product, the warranty can be transferred to the new owner, enhancing its value.

Extension Offer Details:

• Product: [Product Name]

• Current Warranty Expiration: [Date]

• Extended Warranty Period: [Date]

• Extension Fee: [$ Amount]

To take advantage of this offer, please respond to this letter by [Date], after which the terms may be subject to change. If you have any questions or require further information, do not hesitate to reach out to us through our customer support channels.

Acceptance:

• I accept the extended warranty offer and agree to the fee of [$ Amount] which will be billed to my account on file.

• I decline the extended warranty offer and understand that my standard warranty terms will remain in effect until [Date].

Please indicate your acceptance or decline above and return this document to us via email at [Your Company Email] or to the address listed above. We appreciate your business and look forward to continuing to serve your needs.

Yours sincerely,

[Your Name]

[Your Job Title]
[Your Email]

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