Service Level Agreement for Cleaning Services
This Cleaning Services Advertisement Service Level Agreement ("SLA") is entered into by and between [Your Company Name] ("Service Provider") and [Your Client Name] ("Client") on [Month, Day, Year].
1. Service Description
Service Provider agrees to provide advertising services to Client, including but not limited to:
Creation and placement of advertisements on designated platforms.
Management of advertising campaigns.
Monitoring and reporting on advertising performance.
2. Service Levels
Service Provider will strive to meet the following service levels:
Advertisements will be created and launched within [X] business days of receiving necessary materials and information from Client.
Advertising campaigns will run continuously with regular monitoring and optimization.
Service Provider will provide monthly reports detailing advertising performance metrics.
3. Performance Metrics
Key performance indicators (KPIs) for advertising campaigns include:
4. Responsibilities
Client responsibilities include:
Providing necessary materials and information for creating advertisements.
Collaborating with Service Provider on campaign objectives and target audience.
Service Provider responsibilities include:
Creating and launching advertisements according to agreed-upon specifications.
Monitoring campaign performance and making necessary adjustments to optimize results.
5. Timeline
The initial term of this SLA is [X] months, commencing on [Start Date]. Advertising campaigns will be conducted on an ongoing basis unless terminated by either party in accordance with Section 7.
6. Payment Terms
Client agrees to pay Service Provider [Amount] for advertising services rendered. Payment shall be made in accordance with the payment schedule outlined in the separate agreement between the parties.
7. Termination Clause
Either party may terminate this SLA with [X] days' written notice if the other party materially breaches its obligations under this agreement. In the event of termination, Client shall pay Service Provider for all services rendered up to the date of termination.
8. Confidentiality
Both parties agree to maintain the confidentiality of any proprietary or sensitive information shared during the course of this agreement.
9. Dispute Resolution
Any disputes arising under this agreement shall be resolved through mediation in accordance with the laws of the State of [State], USA.
10. Governing Law
This SLA shall be governed by and construed in accordance with the laws of the State of [State], USA.
11. Signatures
By their respective signatures below, both parties agree to all terms and conditions set forth in this Agreement.
Service Provider
[Your Company Representative Name]
[Your Company Name]
Client
[Client Name]
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