Cleaning Services Employee Notice-To-Explain

Employee Name: [Employee Name]

Position: Janitorial Staff

Department: Cleaning Services

Subject: Notice to Explain

Dear [Employee Name],

This letter serves as a formal notice regarding an incident that occurred on [Date], wherein it was reported that there was a significant lapse in the cleaning standards expected by our client at the [Location].

As a member of the [Your Company Name] team, you are aware that we hold our employees to high standards of professionalism and diligence, as outlined in our Employee Handbook (specifically in sections "Cleaning Protocol Compliance" and "Client Satisfaction"). The incident mentioned above has raised concerns regarding non-compliance with established cleaning protocols and negligence towards assigned tasks.

To address this matter transparently and fairly, we are requesting you to provide a written explanation concerning the incident. Please include the following in your response:

Your account of the events that took place on [Date].
Any reasons or circumstances that you believe contributed to the incident.
Steps you plan to take or propose to prevent such incidents in the future.

Your written explanation is to be submitted to your supervisor, by no later than 5 working days from the receipt of this notice.

Please understand that this notice is a procedural step in ensuring that all parties involved have the opportunity to present their side of the story before any conclusions are drawn or actions are taken. It is also an opportunity for you to clarify any misunderstandings and to contribute to the improvement of our procedures and working environment.

Failure to provide a written explanation by the specified deadline may result in further disciplinary action, up to and including termination, as outlined in our Employee Handbook.

We value your service and contribution to [Your Company Name] and hope to resolve this matter with your cooperation and understanding.

Should you have any immediate questions or need clarification regarding this notice, please do not hesitate to contact your Supervisor or the HR Department.

Thank you for your prompt attention to this matter.

Sincerely,