Warranty Advertising Compliance Checklist

Warranty Advertising Compliance Checklist

Please complete each section of the checklist and check off the task you’ve completed.

General Compliance

  • Ensure all statements regarding warranty coverage are truthful and can be substantiated.

  • Avoid misleading or vague claims about warranty terms.

  • Clearly state the duration and scope of the warranty.

  • Specify any conditions or limitations.

  • Ensure all advertising claims are consistent with the actual written warranty provided with the product.

Legal Requirements

  • Adhere to all applicable laws and regulations concerning warranty advertising in the jurisdiction where the advertisement is published.

  • Comply with the requirements of the Magnuson-Moss Warranty Act, including the disclosure of certain warranty terms and availability of warranty documentation before purchase.

Transparency

  • Clearly disclose any costs that may be incurred by the customer under the warranty

  • Identify the party responsible for providing the warranty.

Comparative Advertising

  • Ensure that any comparative advertising related to warranties is fair and not misleading.

  • Compare similar aspects of warranties.

Online and Digital Media Compliance

  • Ensure warranty information is easily accessible and readable in digital advertisements.

  • Include links or directions to full warranty details where space is limited.

  • Ensure any warranty claims made on social media platforms are compliant with this checklist.

Review and Approval

  • Establish an internal review process for warranty advertising to ensure compliance.

  • Involve legal counsel as necessary.

  • Maintain records of all warranty advertisements and relevant approvals.

Training and Education

  • Provide regular training for staff involved in creating and publishing warranty advertisements to ensure awareness of compliance requirements.

Periodic Review

  • Regularly review and update the checklist to reflect changes in laws and industry practices.

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