Salon Business Evaluation
Evaluate on critical aspects of salon management and service quality to ensure continuous improvement and customer satisfaction based on the provided criteria herein. Check the box that corresponds to your observation. Use the rating scale table as your guide and include comments/notes as necessary.
Evaluator Information
Field | Information |
|---|
Name: | |
Position: | |
Date: | |
Rating Scale
Rating | Description |
|---|
5 | Exceeds expectations with exceptional performance and quality. |
4 | Meets high standards with minor areas for improvement. |
3 | Average performance, meets basic standards. |
2 | Below expectations with several areas needing significant improvement. |
1 | Unsatisfactory, fails to meet minimum standards. |
Evaluation Form
Metric | Description | 5 | 4 | 3 | 2 | 1 |
|---|
Customer Satisfaction | Measure client happiness and feedback. | | | | | |
Service Quality | Assess consistency and excellence of services. | | | | | |
Staff Professionalism | Evaluate conduct and customer interaction. | | | | | |
Cleanliness and Safety | Check hygiene levels and adherence to safety regulations. | | | | | |
Product Quality | Quality and reliability of products used. | | | | | |
Operational Efficiency | Efficiency of operational processes. | | | | | |
Financial Management | Financial health analysis. | | | | | |
Marketing and Promotion | Effectiveness of marketing strategies. | | | | | |
Client Retention | Success rate in maintaining client relationships. | | | | | |
Innovation and Improvement | Adaptation and implementation of new ideas and techniques. | | | | | |
Total Score | | | | | | |
Additional Comments/Notes
Salon Templates @ Template.net
