Free As a User I Want User Story

I. Title:

Fix Password Reset Email Issue

As a user of the online banking application, I want to receive a password reset email when I request to reset my password so that I can securely regain access to my account if I forget my password.

II. Acceptance Criteria:

1. Request for Password Reset:

   • When a user requests a password reset, they should receive an email with a reset link.

   • The reset link should be valid for 24 hours from the time of the request.

2. Email Content:

   • The email should contain a clear, concise message explaining the steps to reset the password.

   • The email should include the user's name for personalization.

3. Error Handling:

   • If the email fails to send, the user should receive a notification indicating that there was an issue, with instructions to contact support.

   • The system should log any errors related to email delivery for further investigation.

4. Security:

   • The password reset link should be unique and only usable once.

   • The system should prevent password reset attempts using expired or invalid links.

III. Priority:

High

IV. Estimation:

5 story points

V. Notes:

• Verify that the email template matches the company's branding guidelines.

• Ensure that the password reset process is tested across different email providers to confirm reliability.