Hotel Reservation Checklist
1. Guest Information
Field | Details |
---|
Guest Name | Penelope Evans |
Contact Number | 228 555 7777 |
Email Address | Penelope@SerenityHub.fict |
2. Reservation Details
Field | Details |
---|
Reservation Number | 0012345 |
Check-in Date | 2054-10-10 |
Check-out Date | 2054-10-15 |
Number of Guests | 2 |
Room Type | Deluxe King |
Room Preferences | Non-smoking, high floor |
3. Payment Information
Field | Details |
---|
Payment Method | |
Cardholder Name | Penelope Evans |
Card Number | 1234 5678 9101 1121 |
Expiration Date | 12/26 |
CVV | 123 |
4. Special Requests
Field | Details |
---|
Bed Type Preference | King bed |
Accessibility Needs | Yes (wheelchair accessible) |
Additional Amenities | |
5. Confirmation
Field | Details |
---|
Email Confirmation Sent | |
Confirmation Email Address | Penelope@SerenityHub.fict |
6. Housekeeping and Maintenance
Field | Details |
---|
Room Assignment | Room 502 |
Housekeeping Notes | Extra pillows requested |
Maintenance Needs | None |
Staff Checklist for Hotel Reservations
Task | Completed | Pending |
---|
Before Guest Arrival | | |
Verify reservation details with the guest | | |
Prepare room according to preferences | | |
Confirm payment method and details | | |
Upon Check-in | | |
Greet guests and confirm the reservation | | |
Provide room key and any special instructions | | |
Offer information about hotel amenities | | |
During Guest Stay | | |
Check-in with guests to ensure satisfaction | | |
Address any special requests promptly | | |
Upon Check-out | | |
Confirm guest’s stay and payment | | |
Ask for feedback on their experience | | |
Send thank-you email | | |
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