Restaurant Takeout Strategy Meeting Minute
Date: January 6, 2064
Time: 10:00 AM – 11:30 AM
Location: [Your Company Name], Conference Room 2
Attendees:
[Your Name], Operations Manager
Sarah Lee, Marketing Director
Michael Brown, Head Chef
Emily Carter, Customer Service Lead
Absentees:
1. Opening Remarks:
The meeting commenced at 10:00 AM with [Your Name] welcoming all attendees and briefly outlining the agenda. The focus of the meeting: improving takeout operations, new menu additions, and marketing strategies for the upcoming quarter.
2. Review of the Current Takeout Process
The team discussed the current state of takeout operations at [Your Company Name]. Issues raised included occasional delays in delivery times, order inaccuracies, and complaints regarding the quality of packaging.
Emily Carter presented data showing a 15% increase in customer complaints related to takeout delivery over the past two months.
Action Point: [Your Name] to work with the Operations team to conduct a customer survey on takeout satisfaction. The survey will be sent out by January 12, 2064, with results to be analyzed in the next meeting.
3. New Menu Items for Takeout
Michael Brown introduced ideas for three new takeout-friendly items:
Vegan Buddha Bowl – A healthy bowl with quinoa, roasted vegetables, and a tahini dressing, catering to the growing vegan customer base.
Grilled Chicken Caesar Wrap – A portable option for customers who enjoy traditional Caesar salads but prefer something easy to take away.
Gluten-Free Chocolate Lava Cake – A dessert for those with gluten sensitivities, offering a rich chocolate experience.
Sarah Lee suggested leveraging social media platforms to promote these new items with a focus on "health-conscious takeout."
Action Point: The marketing team to prepare a promotional plan and campaign to launch these items by February 1, 2064, including Instagram ads and email marketing. Product images are to be provided by the culinary team by January 18, 2064.
4. Takeout Packaging Strategy
Sarah Lee proposed a shift toward using 100% biodegradable packaging for all takeout orders. This decision aligns with the company's sustainability goals, given the increasing customer preference for eco-friendly options.
Michael Brown shared concerns regarding the temperature control of hot food using biodegradable packaging. He suggested exploring packaging options with better insulation.
Action Point: Emily Carter and Sarah Lee to work with the Procurement team to source eco-friendly packaging options that maintain food temperature. Recommendations are to be presented at the next meeting on January 20, 2064.
5. Delivery and Efficiency Improvements
The team discussed the inefficiencies in delivery times, particularly during lunch and dinner rush hours. It was noted that the average delivery time had increased to 40 minutes from the ideal 30 minutes.
Michael Brown proposed hiring two additional delivery drivers to handle peak times more efficiently, especially during weekends and public holidays.
Action Point: [Your Name] to assess the additional delivery staff needs and initiate the hiring process. New drivers are to start by January 15, 2064. Delivery time goal to be reduced by 10% by February 1, 2064.
6. Marketing & Promotions
Sarah Lee introduced a plan to launch a 10% discount for all takeout orders over $50 to coincide with the upcoming Valentine’s Day promotions. The discount would be valid from February 1 to February 15, 2064.
The promotion will be advertised through social media, local newspaper ads, and the restaurant’s email list.
Action Point: Sarah Lee and Emily Carter to finalize promotional materials by January 18, 2064. The campaign will kick off on January 25, 2064.
7. Closing Remarks:
Meeting Minutes Recorded by:
[Your Name]
Operations Manager
[Your Email]
[Your Company Name]
Restaurant Meeting Minute @ Template.net
