Job Title: Associate in BPO, Client Communication
GlobalPro Services is on the hunt for a dedicated and competent Associate in BPO, Client Communication. The ideal candidate will play an integral role in managing daily communication with our external clients while maintaining utmost professionalism. A knack for problem-solving, quality assurance, and process documentation is required. If you have management skills coupled with profound understanding of data entry systems, then we suggest that you should apply.
Responsibilities and Duties
Serve as the key contact point between our esteemed clients and our organizational team.
Efficiently handle data entry tasks in multiple systems, databases, and spreadsheets.
Develop detailed process documentation to maintain service delivery efficiency and consistency.
Identify operational issues and client concerns and provide prompt, effective resolutions.
Perform quality checks to ensure conformity to specified standards and client requirements.
Qualifications and Skills
A minimum of a Bachelor's degree in a relevant field or equivalent experience
Excellent communication and relationship-building skills
Experience in data management and quality assurance
Demonstrated problem-solving ability and organizational skills
Proficiency in using different data entry systems and databases
Perks and Benefits
At GlobalPro Services, we offer a competitive salary package, health benefits, and opportunities to grow your career path within the organization. We have a friendly working environment, fostering respect and collaboration.
Application Process
If you meet the job requirements and are excited about the opportunity, please submit your applications directly to our email: info@globalproservices.fict or call us on 222 555 7777.
About the Company:
GlobalPro Services is a dynamic and trusted company specializing in international consulting and solutions. With a focus on global expansion, we offer expertise in market research, strategy development, and logistical support. Our mission is to empower businesses to thrive on a global scale, ensuring success in every market.
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