Medical Receptionist Job Description

Job Title: Medical Receptionist

We are hiring a Medical Receptionist, the cornerstone of our healthcare facility. Your face will be the first impression patients see, so friendly customer service is a must. This role presents a tremendous opportunity for an individual keen to facilitate a seamless patient experience and contribute to our overall mission of delivering quality healthcare in a warm, welcoming environment.

Qualifications, Skills, and Competencies

  • Candidates must have a high school diploma or equivalent and ideally

  • A minimum of 2 years in a medical office setting

  • Proficiency in electronic medical records software is preferred

  • Impeccable communication skills

  • The ability to multitask effectively is paramount

Responsibilities and Duties

Your duties will be diverse and multi-faceted, which include but are not limited to:

  • Greeting patients as they arrive and being the central figure of the front desk

  • Managing patient appointments and rescheduling when necessary

  • Updating and maintaining patient records through our electronic system

  • Ensuring patient comfort and guiding them through procedures

  • Working within a team to streamline the patient experience

Necessary Experience

Previous experience in a healthcare setting would be highly beneficial, especially in a receptionist or customer service role. A knowledgeable medical receptionist can make our healthcare service more profitable and efficient.

Additional Requirements

Given the occasionally high pressure of this role, the ideal candidate should be resilient, detail-oriented, and possess a friendly and empathetic demeanor. The ability to handle stressful situations with calmness is essential. A basic understanding of administrative and clerical procedures is expected.

Benefits and Perks

In addition to being part of a dedicated and professional team, we offer competitive remuneration, health insurance, and an attractive PTO package. Opportunities for professional development and career progression are plentiful.

Application Process

If this opportunity excites you, please submit a resume and a cover letter indicating why you think you'd be a great fit for the role. Applications will be accepted until the position is filled. We thank all applicants in advance for their interest; however, only those selected for an interview will be contacted.

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