Export Customer Service Job Description
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Job Title: Export Customer Service
Klasto Solutions, a reputable company based in Longview, WY, is seeking a skilled professional for the role of Export Customer Service. The chosen candidate will play a pivotal role in ensuring compliance with export regulations and nurturing customer relations during the export order process. The key aspects of the job will include but are not limited to, preparing accurate documentation, arranging timely shipments, and providing comprehensive support with customs clearance procedures.
Responsibilities and Duties
Manage customer needs in the export order process to ensure high-level satisfaction.
Ensure compliance with export regulations, guaranteeing each transaction adheres to all relevant laws and standards.
Arrange timely shipment deliveries, effectively maintaining the efficiency of the international supply chain.
Provide excellent support in navigating customs clearance procedures, offering guidance, and preparing necessary export documentation.
Qualifications, Skills, and Competencies
The suitable candidate must have a thorough knowledge of export procedures and regulations, outstanding organizational skills, strong communication abilities, and an aptitude for delivering exceptional customer service. Proficiency in logistics software and high computer literacy is highly valued. Prior experience in a similar role is favored. Additional desired competencies include excellent problem-solving skills, ability to work under pressure, and a high level of attention to detail.
Experience
Prior experience in export customer service or a related field is preferred, particularly those involving shipment arrangements or dealing with customs procedures. Familiarity with international trade regulations will be a distinct advantage.
Benefits and Perks
Klasto Solutions celebrates the hard work and dedication of its employees by providing a robust benefits package. This includes competitive compensation, health insurance, paid time off, training opportunities, professional development, and more.
Application Process
Interested and qualified candidates are invited to submit their resumes and cover letters through the Careers Page on our website (klastosolutions.com). Please, bring attention to your relevant skills and experience in your application.
Contact Information
For further details, contact us via email at klastosolutions@email.fict or call us on 222 555 7777. Our office is located at 1002 Sunrise Way, Longview, WY 90032.
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