Hospitality Manager Job Description
Job Title: Hospitality Manager
We at SereneStay Hospitality view success not simply as a product of hard work, but as the outcome of meaningful interactions. We currently seek a dedicated individual for the role of Hospitality Manager to direct our daily operations, supervise our diligent team and ensure that our guests receive service that goes above and beyond their expectations.
Qualifications, Skills and Competencies:
-Hospitality Management or any related field degree
-Previous experience in the hospitality industry, ideally in a leadership role
-Emphasis on customer service with a proactive approach to making guests feel welcome
-Strong leadership, communication and problem-solving skills
-Ability to work flexible hours, including weekends and holidays
Responsibilities and Duties:
-Manage daily operations, including staff scheduling and facility maintenance
-Ensure high-quality customer service, handling complaints and greeting guests
-Maintain a positive atmosphere for guests and staff
-Conduct staff training and performance evaluations
-Collaborate with management to implement industry best practices
Additional Requirements:
Knowledge of foreign languages and experience in conflict resolution will be an added advantage.
Benefits and Perks:
We offer a competitive compensation package, ongoing professional development opportunities, and a vibrant work environment that believes in work-life balance.
Application Process:
If you believe you would thrive as our Hospitality Manager, please send your resume and cover letter to [email protected]. You can also reach us through 222 555 7777 if you require further information.
About SereneStay Hospitality:
SereneStay Hospitality is a leading operator of hotels, resorts, and restaurants based at 1128 Bloomfield Way, Wilton, ME 04294. We pride ourselves in offering exceptional experiences for our guests, creating an atmosphere of comfort and relaxation while providing outstanding customer service.
