Hospitality Assistant Job Description
Job Title: Hospitality Assistant, Guest Services
We're on the lookout for a dedicated and driven Hospitality Assistant to join our team at HarmonyHaven Event, a reputable destination renowned for unforgettable experiences and superior guest services. This vital role involves providing high-quality guest service, coordinating with the housekeeping team, and assisting with smooth check-in and check-out processes.
Responsibilities and Duties:
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Offer outstanding service to guests by answering inquiries promptly and providing reliable recommendations.
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Address guests' concerns in an efficient and professional manner.
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Ensure streamlined check-in and check-out processes, addressing guests' needs, and maintaining accurate records.
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Coordinate with the housekeeping team to ensure rooms are impeccably clean and that guest requests for additional amenities or services are met.
Qualifications and Skills:
Basically, we're looking for an individual who's got a knack for understanding people and has the following:
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Proven experience in hospitality, preferably in a similar role.
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Exceptional communication and interpersonal skills to build lasting guest relationships.
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Ability to balance multiple tasks in a fast-paced environment, while remaining calm and composed.
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Excellent organizational and problem-solving skills with great attention to detail.
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Availability to work flexible hours, including weekends and holidays.
Benefits:
Working with us, you'll find that we're about more than just work. Here are some of the perks:
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A collaborative and educational work environment where growth is encouraged.
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Competitive compensation package.
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Comprehensive benefits, including health care and employee discounts.
Application Process:
Think you're up to the task? Fill out the application on our website harmonyhavenevent.fict and attach your resume. We're eager to meet you!
About HarmonyHaven Event:
Housed in Wichita, KS, HarmonyHaven Event is a trusted provider of unforgettable experiences. We're all about ensuring that each guest feels right at home and each event is executed flawlessly. If you’re looking to join a team that's all about creating memorable experiences, you’ve found the perfect place.
