Job Title: Hospitality Assistant, Guest Services
We're on the lookout for a dedicated and driven Hospitality Assistant to join our team at HarmonyHaven Event, a reputable destination renowned for unforgettable experiences and superior guest services. This vital role involves providing high-quality guest service, coordinating with the housekeeping team, and assisting with smooth check-in and check-out processes.
Responsibilities and Duties:
Offer outstanding service to guests by answering inquiries promptly and providing reliable recommendations.
Address guests' concerns in an efficient and professional manner.
Ensure streamlined check-in and check-out processes, addressing guests' needs, and maintaining accurate records.
Coordinate with the housekeeping team to ensure rooms are impeccably clean and that guest requests for additional amenities or services are met.
Qualifications and Skills:
Basically, we're looking for an individual who's got a knack for understanding people and has the following:
Proven experience in hospitality, preferably in a similar role.
Exceptional communication and interpersonal skills to build lasting guest relationships.
Ability to balance multiple tasks in a fast-paced environment, while remaining calm and composed.
Excellent organizational and problem-solving skills with great attention to detail.
Availability to work flexible hours, including weekends and holidays.
Benefits:
Working with us, you'll find that we're about more than just work. Here are some of the perks:
A collaborative and educational work environment where growth is encouraged.
Competitive compensation package.
Comprehensive benefits, including health care and employee discounts.
Application Process:
Think you're up to the task? Fill out the application on our website harmonyhavenevent.fict and attach your resume. We're eager to meet you!
About HarmonyHaven Event:
Housed in Wichita, KS, HarmonyHaven Event is a trusted provider of unforgettable experiences. We're all about ensuring that each guest feels right at home and each event is executed flawlessly. If you’re looking to join a team that's all about creating memorable experiences, you’ve found the perfect place.
Job Description Template @ Template.Net
