Tourism Operations Officer Duties and Responsibilities

Job Title: Tourism Operations Officer

EcoVoyage Adventures is seeking a passionate Tourism Operations Officer to join our team. This role is about crafting unforgettable experiences for our customers by creating and maintaining high-quality tours and travel packages. We need someone with an intricate understanding of travel planning, tour coordination, and customer service to ensure an outstanding travel experience for every customer.

Responsibilities and Duties:

Planning, developing, and coordinating tours and travel packages.
Research and gather knowledge about various destinations.
Create exciting itineraries that capture the spirit of each location.
Ensuring all aspects of the tours meet the highest quality and safety standards.
Resolving customer complaints efficiently and professionally.
Providing excellent customer service by offering detailed information about travel destinations, accommodations, and transportation.

Qualifications, Skills and Competencies:

Minimum of a bachelor's degree in Tourism or relevant field.
Previous experience in travel planning, tour operation, or similar role.
Outstanding interpersonal and communication skills.
Exceptional customer service and problem-solving abilities.
Ability to create exciting, engaging itineraries.
Attention to detail and commitment to safety protocol.

Addtional Requirements:

Ability to work flexible hours and days, as travel planning often requires.
Knowledge of different cultures, geographies, and climates is a plus.
Strong local knowledge of the Philadelphia area is preferred.

Benefits and Perks:

Competitive salary and benefits package.
Travel opportunities around the globe.
A dynamic, supportive, and vibrant work environment.

Application Process:

To start your voyage with us, send your resume and portfolio to [email protected] or call us at 222 555 7777.

About EcoVoyage Adventures:

Located at 670 Pheasant Ridge Road Philadelphia, PA 19115, EcoVoyage Adventures specializes in designing unique travel experiences that respect the environment and local cultures. Our team is dedicated to providing exceptional service and creating unforgettable memories for our clients.