Tourism Ambassador Job Description
Job Title: Tourism Ambassador
We are looking for an enthusiastic and dedicated Tourism Ambassador committed to enhancing visitor experience, promoting positive perceptions of the destination, and contributing to the successful growth of our tourism industry. This is an exciting role that offers a deep engagement with visitors coupled with an opportunity to showcase the best our destination has to offer.
Qualifications, Skills, and Competencies
As our Tourism Ambassador, you will need to:
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Have excellent interpersonal and communication skills
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Possess a strong knowledge of the local area, including attractions, events, and cultural nuances
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Be fluent in English; multilingual skills will be an added advantage
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Have proven experience in customer service or the hospitality industry; previous experience in a similar role preferred
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Be able to handle difficult situations and cater to diverse customer demands
Responsibilities and Duties
In this role, you will:
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Enhance the overall visitor experience by providing high-quality customer service
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Promote and present the destination in a positive light
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Contribute to the growth of the local tourism sector
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Collaborate with team to reach broader company goals
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Address and resolve visitor problems and complaints
Additional Requirements
We are looking for candidates who are adaptable, outgoing, and ready to take on challenges with a smile. As this position requires interacting with people from diverse cultures, a multicultural understanding and sensitivity are vital. A valid driving license may be required.
Benefits and Perks
We offer a competitive salary package and attractive perks, including health insurance, annual leave, and employee discounts. While being part of a vibrant team, you will find numerous opportunities for skill enhancement and professional growth.
Application Process
To apply, please submit your resume and cover letter detailing your interest and suitability for this position. Shortlisted candidates will be contacted for an interview. We look forward to hearing from you!
