Sales Customer Service Job Description

Job Title: Sales Customer Service

We're looking for a driven and dedicated Sales Customer Service professional to join our dynamic team. If you have a knack for understanding customer needs, a keen eye for identifying sales opportunities and the ability to provide exceptional service, we want to hear from you.

Qualifications, Skills and Competencies:

You should have a strong grasp of:

Customer relationship management
Sales techniques and processes
Clear and effective communication
Problem-solving and negotiation skills
Working with CRM software and other sales tools

Experience:

Minimum of 2 years' experience in a customer service or sales role is required.

Additional Requirements:

You should also be:

Able to work flexible hours, including evenings and weekends
Comfortable working in a fast-paced environment
Driven and motivated to meet sales targets

Benefits and Perks:

At [YOUR COMPANY NAME], we value our employees. As part of our team, you will enjoy:

Competitive salary with performance-based bonuses
Comprehensive health and wellness benefits
Opportunities for professional growth and development
A positive, team-oriented work environment

Responsibilities and Duties:

You will be entrusted with:

Responding to customer inquiries and resolving issues promptly
Identifying and acting on sales opportunities, upselling and cross-selling where appropriate
Maintaining detailed records of communications and sales transactions
Providing feedback and reporting sales trends
Building and maintaining strong relationships with customers, ensuring their satisfaction and loyalty

Application Process:

Interested candidates are encouraged to submit their applications via [YOUR COMPANY EMAIL]. Please ensure to include your resume, along with a cover letter outlining your relevant experience and why you think you would be a good fit for this role.

Company Overview:

[YOUR COMPANY NAME] is a dynamic, fast-paced company that believes in providing the highest level of service to our customers. We're committed to innovation, continuous improvement, and putting our customers at the heart of all we do.

All eligible applicants are encouraged to apply. For any queries, contact us via [YOUR COMPANY NUMBER] or visit our website at [YOUR COMPANY WEBSITE]. We are located at [YOUR COMPANY ADDRESS].