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Restaurant Host/Hostess Job Description

Restaurant Host/Hostess Job Description

Job Summary/Objective

The Restaurant Host/Hostess at [Your Company Name] plays a crucial role in delivering a top-notch dining experience. The primary objective is to greet, seat, and assist customers with a friendly and professional demeanor. The role requires high attention to detail and the ability to manage reservations and seating during peak hours.

Responsibilities and Duties

  • Greet customers as they enter the restaurant and provide an accurate wait time.

  • Manage the seating arrangement to ensure optimal flow and guest satisfaction.

  • Handle reservation inquiries and confirmations efficiently.

  • Coordinate with servers and management to provide the best possible service.

  • Maintain cleanliness and organization in the front-of-house area.

Qualifications

  • High school diploma or equivalent required.

  • Prior experience in a customer service role, preferably within the restaurant industry.

  • Strong communication skills, both verbal and written.

  • Ability to handle a fast-paced environment with ease.

  • Must be able to work flexible hours, including nights, weekends, and holidays.

Skills and Competencies

  • Excellent interpersonal skills with a friendly demeanor.

  • Strong organizational skills and attention to detail.

  • Ability to multitask and manage time effectively.

  • Proficiency in using seating and reservation management systems.

  • Strong problem-solving skills to handle customer complaints and issues.

Salary and Benefits

  • Competitive salary commensurate with experience.

  • Health, dental, and vision insurance.

  • Paid time off and holiday pay.

  • Opportunities for career growth and development.

  • Employee discounts on meals and services.

How to Apply

Interested candidates should send their resume and cover letter to [Your Company Email] or call [Your Company Number] for further inquiries. Applications will be accepted until the position is filled.

About [Your Company Name]

[Your Company Name] is committed to delivering an unparalleled dining experience. Our employees are our greatest assets, and we take pride in fostering a positive and rewarding work environment. Join our team and be part of a company that values excellence and customer satisfaction.

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