BPO Fresher Resume
Address: [YOUR ADDRESS]
Phone Number: [YOUR PHONE NUMBER]
LinkedIn: https://www.linkedin.com/in/your_own_profile
I. Objective
A detail-oriented and enthusiastic individual seeking a position as a Customer Service Representative to utilize strong communication skills and passion for assisting customers, while contributing to the organization's success.
II. Education
Bachelor of Arts in Communication
[University Name]
2050
GPA: 3.8
III. Skills
Excellent verbal and written communication skills
Strong problem-solving abilities
Proficient in Microsoft Office Suite
Ability to multitask and work efficiently under pressure
Strong attention to detail
Adaptability and quick learner
IV. Experience
Intern
[Previous Company Name], [Month Year] - [Month Year]
Assisted with various customer service tasks, including answering inquiries via phone and email
Provided support to the team in handling customer complaints and resolving issues promptly
Collaborated with team members to ensure customer satisfaction and retention
Developed proficiency in using CRM software for data entry and tracking customer interactions
V. Extracurricular Activities:
Member, University Debate Club, [Month Year]
Volunteer, Anytown Community Center, [Month Year]
VI. Achievements
Dean's List, [University Name], [Year]
Outstanding Performance Award, [Previous Company Name], [Year]
VII. Certifications
VIII. Volunteer Experience
Event Coordinator, Anytown Animal Shelter, [Year]
Assisted with fundraising events and coordinated adoption drives
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