Free Hotel Service Checklist

This checklist is designed to cover all essential areas of hotel service at [Your Company Name]. Tick off items as they are completed to ensure all tasks are accounted for.
Front Desk Operations
Greet guests with a smile and a friendly attitude
Check guests in and out efficiently
Answer phone calls promptly
Provide accurate information about hotel amenities and services
Handle guest complaints and issues professionally
Housekeeping
Clean guest rooms thoroughly
Restock room supplies and amenities
Change bed linens and towels daily
Ensure all common areas are clean and presentable
Report any maintenance issues to management
Maintenance
Conduct daily inspections of the property
Fix any reported maintenance issues promptly
Maintain the hotel's HVAC system
Ensure safety and security systems are functioning
Perform routine maintenance on all hotel equipment
Food and Beverage Services
Prepare and serve meals according to the menu
Ensure all food is stored and handled safely
Maintain cleanliness in the kitchen and dining areas
Monitor and restock inventory as needed
Provide friendly and efficient table service
Customer Relations
Ensure guest satisfaction with regular check-ins
Handle guest complaints with empathy
Offer assistance with local attractions and events
Collect and act on guest feedback and reviews
Maintain a pleasant and welcoming atmosphere
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Maintain consistency in service operations with the Hotel Service Checklist Template only on Template.net! This editable tool simplifies the creation of detailed checklists for hotel services, ensuring thoroughness. Utilize the AI Editor Tool to customize checklists according to specific service standards and protocols. Additionally, the template is customizable, enabling adjustments!
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