Internal IT Support Resume
Name: | [Your Name] |
Email: | [Your Email] |
Contact Number: | 222 555 7777 |
Professional Summary
Detail-oriented and highly skilled IT Professional with over 5 years of experience in providing internal technical support. Proficient in troubleshooting hardware and software issues, managing network bandwidth, and ensuring optimal system performance. Proven ability to deliver high-quality solutions efficiently and effectively.
Skills
Technical Support and Troubleshooting
Network Configuration and Management
System and Software Installation
Customer Service and Communication
IT Security and Compliance
Database Management
Project Management
Technical Documentation
Professional Experience
Internal IT Support Specialist
[Your Company Name], [Your Company Address]
January 2018 - Present
Support employees with hardware, software, and network issues.
Conduct regular system and network maintenance to ensure peak performance.
Managed inventory of hardware supplies and software licenses.
Developed and maintained technical documentation and guides for end-users.
Junior IT Support Technician
XYZ Ltd., City, State
June 2015 - December 2017
Assisted in troubleshooting and resolving technical issues for internal staff.
Installed and configured software applications and workstations.
Monitored network performance and managed backups.
Collaborated with senior IT staff on various projects and initiatives.
Education
Bachelor of Science in Information Technology
University Name, City, State
Graduated: May 2015
Certifications
References
Available upon request.
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