DIRECTOR OF OPERATIONS RESUME
Contact Information
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Objective
A highly motivated and results-oriented Director of Operations with over 20 years of experience in operational management, process optimization, and organizational growth. Adept at leading teams to exceed goals, driving operational efficiencies, and implementing cost-saving measures. Passionate about leveraging data-driven decisions to streamline operations, improve performance, and foster a culture of continuous improvement. Seeking to bring leadership, vision, and operational expertise to a forward-thinking organization.
Professional Experience
Director of Operations
Valiant Logistics Group | Toledo, OH | May 2051 – Present
Led operational strategy development, achieving a 25% increase in efficiency and a 15% reduction in operational costs within two years.
Oversaw a cross-functional team of 70+ staff across production, logistics, and quality control, fostering a collaborative and high-performance culture.
Implemented cutting-edge logistics software that reduced delivery times by 20%, improving client satisfaction scores by 35%.
Managed a budget of $12M+, optimizing spending and ensuring adherence to financial targets through rigorous forecasting and cost controls.
Developed KPIs and performance reports to track operational progress, providing leadership with timely insights to drive decision-making.
Operations Manager
Maverick Manufacturing Co. | Toledo, OH | June 2047 – May 2051
Designed and executed operational workflows that improved production line efficiency by 18% and reduced waste by 22%.
Managed day-to-day operations of the production department, ensuring that safety protocols were followed and meeting all compliance standards.
Led cost-reduction initiatives that resulted in $1.5M in savings per year without sacrificing product quality or customer satisfaction.
Coordinated with the procurement department to maintain an optimal inventory level, reducing supply chain disruptions by 10%.
Built and maintained strong relationships with vendors and clients, fostering a network of trusted business partners.
Operations Coordinator
Evergreen Solutions Group | Toledo, OH | February 2042 – June 2047
Assisted with the daily coordination of operations, supporting the company's objective to increase revenue by 12% year-over-year.
Managed supply chain logistics, ensuring product availability and optimizing the flow of materials to meet production deadlines.
Analyzed operational data and provided key insights that helped senior management make informed decisions on resource allocation.
Streamlined inventory management, leading to a 15% reduction in stockouts and a 10% decrease in excess inventory costs.
Contributed to continuous improvement programs, implementing solutions that enhanced both operational efficiency and employee satisfaction.
Education
Bachelor of Science in Business Management
University of Toledo
Toledo, OH
Graduated May 2041
Skills
Strategic Planning & Execution
Process Optimization & Continuous Improvement
Budgeting & Financial Management
Team Leadership & Staff Development
Supply Chain & Inventory Management
Vendor & Client Relationship Management
Data Analysis & Business Reporting
Risk Management & Compliance
Project Management
Cross-Functional Collaboration
Certifications
Certified Operations Manager (COM) – Institute for Operations Management | 2050
Lean Six Sigma Green Belt – American Society for Quality | 2048
Project Management Professional (PMP) – Project Management Institute | 2046
Certified Supply Chain Professional (CSCP) – APICS | 2047
Professional Affiliations
Member, National Association of Operations Management (NAOM)
Member, Project Management Institute (PMI)
Member, Supply Chain Management Professionals Network (SCMPN)
References
Available upon request.
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