B2B E-Commerce Specialist Resume
Personal Information
Name: | [Your Name] |
Email: | [Your Email] |
I. PROFESSIONAL SUMMARY
Dynamic and results-driven B2B E-Commerce Specialist with 6+ years of experience optimizing online business strategies, driving sales growth, and enhancing customer experiences for B2B companies. Expertise in e-commerce platforms, digital marketing, analytics, and supply chain management. Experienced in boosting conversion rates, optimizing product listings, and expanding B2B partnerships using data-driven strategies. Passionate about using technology to streamline business processes and surpass sales targets.
II. EDUCATION
Bachelor of Science in Marketing
University of Chicago — Chicago, IL
Graduated: May 2074
III. KEY SKILLS
B2B E-Commerce Strategy
E-Commerce Platform Management (Shopify, Magento, WooCommerce, Salesforce)
Online Sales Optimization
Digital Marketing & SEO (Google Ads, Facebook Ads, SEM)
Business Development & Partnerships
Product Information Management (PIM)
Data Analysis & Reporting (Google Analytics, Tableau, Excel)
Customer Relationship Management (CRM: Salesforce, HubSpot)
Market Research & Competitive Analysis
Cross-functional Collaboration
Supply Chain & Logistics Management
IV. PROFESSIONAL EXPERIENCE
B2B E-Commerce Specialist
Tech Solutions Inc. — Chicago, IL | March 2080 – Present
Developed and executed B2B e-commerce strategies, resulting in a 35% increase in sales within the first year.
Managed and optimized product listings on multiple e-commerce platforms, leading to a 25% improvement in conversion rates.
Collaborated with the marketing team to design and implement targeted digital marketing campaigns, driving 40% growth in B2B leads.
Utilized Google Analytics and Tableau to track website performance, providing insights that led to a 20% improvement in site usability and customer engagement.
Supported the sales team by providing e-commerce data and insights to enhance customer relationships, resulting in a 15% increase in B2B customer retention.
E-Commerce Manager
Global Wholesale Supply Co. — Chicago, IL | June 2077 – February 2080
Oversaw the day-to-day operations of the B2B e-commerce site, ensuring smooth transactions and customer satisfaction, handling up to $10M in annual sales.
Managed partnerships with B2B clients, improving customer retention by 20% through tailored digital solutions and personalized marketing.
Led a team of 5 professionals in the development of new B2B product offerings, which achieved a 30% increase in revenue within 6 months.
Optimized the e-commerce platform’s user interface (UI) and user experience (UX), reducing bounce rates by 18%.
Implemented SEO strategies, increasing organic traffic to the site by 50%.
E-Commerce Coordinator
Wholesale Direct Supplies — Chicago, IL | January 2075 – May 2077
Assisted in maintaining the e-commerce website, ensuring up-to-date product descriptions, pricing, and availability, leading to a 10% increase in user satisfaction.
Conducted competitive market analysis to identify opportunities for product diversification and improved sales performance, contributing to a 15% increase in monthly orders.
Supported the customer service team in resolving technical issues and ensuring a positive online experience for B2B clients, resulting in a 25% improvement in customer satisfaction scores.
V. PROJECTS
B2B E-Commerce Optimization Project
Led the optimization of the online sales process for a key B2B client in the tech industry, resulting in a 25% increase in average order value (AOV).
Implemented a CRM integration with Salesforce, improving customer segmentation and retention rates by 30%, and enhancing communication between sales and marketing teams.
VI. CERTIFICATIONS
Google Analytics Certification – Completed June 2080
Certified E-Commerce Professional (CEP) – Completed January 2079
SEO & SEM Certification, HubSpot Academy – Completed March 2081
Resume Templates @ Template.net
