Professional Hotel Front Desk Cashier Resume
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Phone: [Your Number]
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Objective
Dedicated and customer-oriented Hotel Front Desk Cashier with over 5 years of experience in managing front desk operations, guest check-ins, and handling cash transactions. Proven ability to provide exceptional customer service, maintain accuracy in financial transactions, and contribute to a seamless guest experience. Seeking a position to leverage strong organizational and communication skills in a dynamic hotel environment.
Key Skills
Guest Check-In/Check-Out
Cash Handling & Transactions
Customer Service Excellence
Reservation Management
Multitasking in a Fast-Paced Environment
Payment Processing (Cash, Credit, Debit)
Front Desk Operations
Problem Solving
Communication & Interpersonal Skills
Data Entry & Record Keeping
Hotel Management Software (e.g., Opera, Hotelogix)
Professional Experience
Hotel Front Desk Cashier
Luxury Suites Hotel, Orlando, FL 32801
January 2053 – Present
Greeted and checked in guests, verifying payment and room details.
Handled cash, credit, and debit transactions accurately.
Managed reservations, cancellations, and guest inquiries.
Resolved guest complaints and special requests promptly.
Balanced cash drawer and prepared daily financial reports.
Coordinated with housekeeping to ensure rooms were ready for check-in.
Trained new staff on front desk procedures and systems.
Hotel Receptionist
Sunset Inn & Suites, Detroit, MI 48201
June 2050 – December 2052
Welcomed guests, processed check-ins, and managed payments.
Provided information on hotel services and local attractions.
Assisted with reservation management and modifications.
Addressed guest inquiries and resolved issues efficiently.
Maintained cleanliness and safety in the front desk area.
Education
Bachelor of Science in Hospitality Management
Global Hospitality University, Detroit, MI 48201
Graduated: May 2050
Certifications
References
Available upon request.
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