Hotel & Resort Security Manager Resume
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Phone: [Your Number]
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PROFESSIONAL SUMMARY
Experienced and highly skilled Hotel & Resort Security Manager with over 12 years in the hospitality security industry. Proven ability to safeguard guests, staff, and property through strategic risk management, emergency preparedness, and effective security systems. Expertise in leading diverse security teams, collaborating with local authorities, and ensuring compliance with safety regulations. Adept at developing security policies that create a safe and welcoming environment in high-end resorts.
SKILLS
Security Operations Management
Risk Assessment & Incident Investigation
Emergency Response & Crisis Management
Staff Training & Leadership
Surveillance Systems & Security Equipment
Regulatory Compliance & Safety Standards
Guest Relations & Conflict Resolution
Collaboration with Local Authorities
Incident Reporting & Documentation
PROFESSIONAL EXPERIENCE
Hotel & Resort Security Manager
Sunset Beach Resort, Miami, FL
March 2054 – Present
Managed security operations for a resort with 400+ rooms, overseeing 25 security officers.
Develop and implement security protocols, including emergency response and risk assessments.
Coordinate with local law enforcement and emergency services for crisis management.
Conduct regular security audits and improve guest safety measures.
Resolve guest safety concerns and ensure compliance with safety regulations.
Security Operations Supervisor
The Grand Oasis Hotel, Orlando, FL
January 2051 – February 2054
Supervised 15 security personnel, managing daily security operations.
Trained staff on safety protocols and emergency procedures.
Monitored surveillance systems and responded to security incidents.
Worked with law enforcement on investigations and reporting.
Developed security plans for events and maintained security equipment.
EDUCATION
Bachelor of Science in Criminal Justice
University of Miami, Miami, FL
Graduated: May 2050
CERTIFICATIONS
Certified Protection Professional (CPP) – ASIS International
First Aid & CPR – American Red Cross
Advanced Emergency Management Certification – National Fire Protection Association (NFPA)
OSHA Safety Certification
TECHNICAL SKILLS
CCTV & Surveillance Systems (e.g., Avigilon, Bosch)
Security Management Software (e.g., Trackforce, Silvertrac)
Incident Reporting Systems (e.g., Salto, Watchtower)
Microsoft Office Suite (Word, Excel, PowerPoint)
LANGUAGES
English (Fluent)
Spanish (Intermediate)
REFERENCES
Available upon request.
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