Parcel Delivery Dispatcher Resume
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Phone: [Your Number]
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Professional Summary
Experienced and detail-oriented Parcel Delivery Dispatcher with 6+ years of expertise in coordinating logistics, managing fleet operations, and ensuring the timely and efficient delivery of parcels. Skilled in route optimization, team supervision, and customer service. Proficient in using advanced dispatch software to streamline operations, enhance productivity, and provide excellent support to delivery teams.
Skills
Route Planning & Optimization
Fleet Management & Maintenance
Logistics Coordination & Scheduling
Dispatch Software (e.g., Route4Me, Fleet Complete, Onfleet)
Strong Communication & Problem-Solving Skills
Time Management & Prioritization
Customer Service Excellence
Safety & Compliance Oversight
Data Entry & Recordkeeping
Multitasking in Fast-Paced Environments
Professional Experience
Parcel Delivery Dispatcher
SpeedShip Logistics, Cityville, State
May 2053 – Present
Manage daily dispatch operations for 25 drivers, ensuring timely deliveries.
Optimize routes to improve delivery efficiency and reduce delays.
Communicate with drivers to resolve issues and provide real-time updates.
Ensure compliance with safety protocols and monitor performance.
Collaborate with customer service to address delivery-related concerns.
Logistics Coordinator
QuickTrack Shipping, Metroville, State
June 2050 – April 2053
Scheduled deliveries and managed dispatch for 15 drivers.
Streamlined loading procedures to improve pick-up times.
Addressed customer inquiries and handled delivery delays.
Managed vehicle maintenance and ensured fleet readiness.
Education
Bachelor of Science in Supply Chain Management
University of Cityville, State
Graduated: May 2050
Certifications
References
Available upon request.
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