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18 Use Case Templates in Word

A use case may sound complex and technical. However, use cases simply define the needed specifications with respect to a set of actions which will be performed in a system as defined by most business dictionaries.

To put it simply, use cases tell a story about the interactions between the actors in the real world and the business system as a whole. The type or format of a business cases vary across countries. This is because of the different laws that govern business and the actions of the actors in a business. Furthermore, use case advantages depend on the type of use case style applied.

Business Use Case Templates

Business Analyst Use Case

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  • DOC

Size: 1 MB

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Business Specification Use Case

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  • DOC

Size: 64 KB

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Business Process Use Case

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  • DOC

Size: 39 KB

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System Use Case Templates

System Use Case Specification

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  • DOC

Size: 33 KB

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System Analysis Use Case

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  • DOC

Size: 15 KB

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Characteristics of a Use Case

According to research, use cases are mostly applied in building and providing logic in business development projects. As much as business cse analysis templates outline different business strategies and planning tools, use case templates are focus more on the dynamics of business systems and how it interacts with the actors of the system. Here are some of its characteristics:

  • Describes a systems’ behavior. In a use case, there is a primary actor that refers to one of the stakeholders in a business. It is the primary actor that come up with plans or initiates an interaction with the system for the achievement of a certain goal. The goal should benefit all the other stakeholders in a business system.
  • Human actors are considered as the most important element. According to research, aside from the dynamics of the system, it is the real actors in a business system that are considered to have a real value . After all, use case examples are focused more and created for the benefit of its human actors.
  • Captures possible glitches or shortcomings in the operation of the business system. Aside from unfolding interactions and dependencies, uses cases are also used in foregrounding the possible things that may go wrong that can hinder actors from achieving their goals. Similar to case analysis templates that provide solutions, use cases also help streamline business processes.

Use Case Scenario Sample

Use Case Test Scenario

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  • DOC

Size: 33 KB

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Use Case Specification Templates

Functional Specification Use Case

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  • DOC

Size: 120 KB

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System Use Case Specification

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  • DOC

Size: 33 KB

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Customer Use Case Templates

Customer Registration Use Case

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  • DOC

Size: 10 KB

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Customer Service Use Case

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  • DOC

Size: 55 KB

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Types of Use Case Templates

There are different types of uses cases applied to specified fields such as the following:

  • Business Use Case Templates – A business use case is one of the widely used type of use case. It captures the relationship between the business as a whole and its corresponding customers and partners. There are specific branches of business use case such as business analyst use case, business specification, business processes and more. Furthermore, this type of use case samples, are used as bases in coming up with a comprehensive business development model in providing value to all the stakeholders involved in a business setting. You may refer to this template to see how business cases work.
  • System Use Case Templates – These will pertain to use cases that are applied in softwares and systems engineering. In contrast to the business use case which deals with the “whys” of a business, this type of use case focus more on the “what”. By using them, system engineers will have a comprehensive understanding of the business objectives.
  • Customer Use Case Templates – If you’re looking for customer service use cases, these templates are ideal for you. They comprise both textual and graphical dynamics of a use case for customers. These templates work hand in hand with marketing case study templates.
  • Student Use Case Templates – Use cases are also applicable to academic works to be performed by students. As shown in the templates, the use cases are used to depict procedures that benefit the students and the school administration.

Aside from the mentioned templates, use cases are also applied in the field of healthcare, project management, and the like.

As you may observe from the use cases templates provide, diagrams play a key role in building use cases. Because of the complex nature of use cases, graphical representations such as diagrams make them more easy to understand and follow through. Diagrams can help convey and substantiate the requirements for a certain process or professional endeavor.

Student Use Case Templates

Student Specification Use Case

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  • DOC

Size: 6 KB

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Student Registration Use Case

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  • DOC

Size: 13 KB

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Student Admission Use Case

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  • DOC

Size: 327 KB

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Event Use Case Samples

Event Flow Use Case

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  • DOC

Size: 2 MB

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Event Specification Use Case

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  • DOC

Size: 12 KB

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Understanding the Elements of a Use Case

Every type of use case may have their own specific elements that suffice their processes. Nonetheless, there are common elements of a use case that are mostly present in use case samples in PDF such as the following:

  • Title and designation of the use case – The name of the use case should pertain to its purpose and nature.
  • Summary – After the cover page of the use case, a brief summary is provided to provided context to the use case. The summary can give the historical background of the processes, the developments in the process, and other essential points that establish the context of the use case.
  • Actors – These refer to the real actors that interact with the system. As shown in free case templates  there are two types of actors namely the primary actors and the secondary actors. The former is responsible for the event that became the reason for the existence of the use case while the latter are considered as the group of persons that support the completion of the process.
  • Flow – Business case template will not be complete without the flow of the use case. A detailed flow is highly recommended.

These are some of the elements of a use case. In consonance to case study examples , all the elements must be harmonized in order to create a comprehensive use case.

Healthcare Use Case Templates

Healthcare Analytic Use Case

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  • DOC

Size: 85 KB

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Healthcare System Use Case

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  • DOC

Size: 8 KB

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Project Use Case Sample

Project Management Use Case

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File Format
  • DOC

Size: 32 KB

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Tips in Dealing in Use Case Templates

For some, use cases are considered as both an art and a science. The proponents of a use case must channel both the intellectual and creative minds in order to come up with a substantive and appealing use case. Here are some tips that you may consider:

  • Conduct extensive research. Successful use cases are products of hard work, commitment, and high attention to details. Researching every aspect, factor, and actor in the use case is not that easy. However, there is no substitute for research. Even if use case notes templates  provide strategies and ideas, doing your own research can empower and make your use case more logical and detailed.
  • Establish a consistent use case style. According to research, creating a comprehensive list of all the processes and procedures involve in a use case can help you streamline and harmonize the processes in a use case. Like test case templates , you can also test the efficacy of your use case from time to time to ensure its functionality
  • Create a balance between textual elements and graphical elements. As mentioned in the preceding discussions, successful use cases contain more diagrams than textual elements. Nonetheless, it would still depend on the purpose of the use case.

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