Free Network Support Engineer Resume

Address: [YOUR ADDRESS]

Phone Number: [YOUR PHONE NUMBER]

LinkedIn: https://www.linkedin.com/in/your_own_profile

Professional Summary

Highly motivated and experienced Network Support Engineer with over [X] years of experience in providing technical assistance and support for network systems. Adept at diagnosing and resolving complex network issues, enhancing system performance, and ensuring optimal network functionality. Proven ability to work effectively in high-pressure environments and deliver solutions promptly to minimize downtime.

Possesses excellent communication and interpersonal skills, facilitating seamless collaboration with team members and clients alike. Committed to staying abreast of the latest technological advancements and implementing best practices to secure and optimize network operations. Seeking an opportunity to leverage my skills and experience to contribute to the success of a forward-thinking organization.

Skills and Competencies

• Proficient in network troubleshooting and issue resolution

• Experience with network monitoring and performance optimization tools such as SolarWinds and Wireshark

• Strong understanding of TCP/IP, DNS, DHCP, and related networking protocols

• Hands-on experience with Cisco routers, switches, and firewalls

• Strong analytical and problem-solving skills

• Excellent communication and teamwork abilities

• Knowledge of network security principles and practices

• Ability to manage and prioritize multiple tasks effectively

Professional Experience

Network Support Engineer

[CURRENT COMPANY NAME], [CITY, STATE]
[START DATE] - Present

• Improved network performance by resolving technical issues.

• Used network monitoring tools to track performance and spot issues.

• Worked with team and clients to create network solutions.

• Provided tech support and training to ensure smooth operations.

• Maintained up-to-date documentation of network configurations and changes.

Junior Network Engineer

[PREVIOUS COMPANY NAME], [CITY, STATE]
[START DATE] - [END DATE]

• Assisted in the installation and configuration of network equipment.

• Performed routine maintenance and updates to network systems.

• Monitored network traffic and security alerts to detect and mitigate threats.

• Provided first-level support to end-users and escalated issues as necessary.

• Joined team meetings to discuss network strategies and improvements.

Education

Bachelor of Science in Computer Science

[UNIVERSITY NAME], [CITY, STATE]

Graduated: [MONTH, YEAR]

Relevant Coursework: Network Security, Advanced Networking, Systems Administration
Graduated with Honors: GPA 3.8

Certifications

• Certified Network Associate (CCNA) - 2055

• CompTIA Network+ - 2054

• Certified Information Systems Security Professional (CISSP) - 2053

Technical Proficiencies

• Networking Protocols: TCP/IP, DNS, DHCP, OSPF, BGP

• Hardware: Cisco Routers, Switches, Firewalls

• Tools: Wireshark, SolarWinds, Nagios, PRTG Network Monitor

• Operating Systems: Windows Server, Linux, MacOS

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