Use this form to assess and maintain high standards of cleanliness, safety, and customer service at your theater.

Auditor Information

Facility Cleanliness

• Auditorium floors and seats are clean

• Restrooms are stocked and tidy

• Lobby and hallways are free of litter

• Concession area is clean and organized

• Trash bins are emptied regularly

Audio and Visual Quality

• Projector displays clear and bright images

• Sound is clear and evenly distributed

• Screens are undamaged and clean

• Lighting is properly set for movie viewing

• Emergency lights are functional

Safety and Accessibility

• Emergency exits are clearly marked and accessible

• Fire extinguishers are visible and in working order

• Walkways are clear of obstacles

• Seats and aisles allow for easy movement

• Restrooms are accessible for all guests

Customer Service and Staff

• Staff are in uniform and have ID badges

• Staff are courteous and helpful

• Adequate staffing at ticket and concession counters

• Ticket prices and showtimes are displayed accurately

• Lost and found procedures are followed

Concessions and Promotions

• Concessions items are fresh and well-stocked

• Menu prices match displayed prices

• Promotional posters are up-to-date

• Digital displays are functioning properly

• Loyalty program information is available

Auditor

Name:

Date:

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