SAP END USER RESUME
Personal Information:
Name: | [Your Name] |
Address: | Charlotte, NC 28202 |
Email: | [Your Email] |
Objective
Experienced SAP End User with over 7 years of expertise in managing SAP modules, streamlining business processes, and providing robust support for system users. Dedicated to driving operational efficiency and data accuracy in fast-paced environments.
Key Skills
SAP Module Expertise: SAP MM (Materials Management), SAP SD (Sales & Distribution), SAP FICO (Financial Accounting & Controlling)
Master Data Management
Business Process Improvement
User Training and Documentation
Troubleshooting and Issue Resolution
Report Generation and Analysis
UAT Testing and System Upgrades
Cross-functional Team Collaboration
Advanced Excel and Data Analytics
Professional Experience
SAP End User
Summit Supply Group – Charlotte, NC 28202
January 2052 – Present
Managed SAP MM processes for procurement, including purchase order creation, vendor management, and inventory control.
Supported the sales team by utilizing SAP SD to process orders, manage customer data, and track delivery schedules.
Designed and implemented custom reports in SAP to monitor key business metrics and provide actionable management insights.
Delivered hands-on SAP training to over 100 employees, significantly improving system adoption and operational efficiency.
Provided first-line support to resolve SAP-related issues, collaborating with the IT team to ensure timely solutions.
Conducted UAT for new SAP updates, ensuring they met user and business needs before deployment.
SAP End User
Evergreen Logistics Inc. – Charlotte, NC 28202
March 2050 – December 2051
Oversaw the integration of SAP FICO for financial operations, ensuring accurate data entry and reconciliation across accounts.
Utilized SAP MM for inventory tracking and replenishment, reducing stock shortages by 15%.
Worked with cross-departmental teams to optimize SAP workflows, enhancing order processing efficiency.
Generated financial reports in SAP to support budgeting and forecasting for senior management.
Coordinated with external vendors to ensure data accuracy in the SAP system.
Assisted in a major system migration project, ensuring data integrity during the transition.
Education
Bachelor of Science in Information Systems
Charlotte State University – Charlotte, NC 28202
Graduated: May 2048
Certifications
SAP Certified Application Associate – Materials Management
SAP Certified Application Associate – Financial Accounting and Controlling
Lean Six Sigma Green Belt Certification
Microsoft Excel Expert Certification
Projects
SAP System Optimization for Summit Supply Group
Implemented process improvements in SAP MM and SD modules, streamlining inventory and order management systems. Delivered training sessions for over 100 employees, leading to a 20% reduction in operational errors.
SAP S/4HANA Migration for Evergreen Logistics Inc.
Played a critical role in migrating the company’s legacy system to SAP S/4HANA, focusing on FICO and MM modules. Ensured accurate data migration and trained end-users on the new interface and functionalities.
Languages
English (Fluent)
Spanish (Intermediate)
References
Available upon request.
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