Annual CCTV Maintenance Contract Format
I. Introduction
This Annual CCTV Maintenance Contract (AMC) serves as a formal agreement between [YOUR COMPANY NAME] and MaraTime for the maintenance, servicing, and repair of CCTV systems. The purpose of this contract is to ensure the security and functionality of the CCTV infrastructure throughout the year.
II. Scope of Services
[YOUR COMPANY NAME] will provide the following services under this Annual CCTV Maintenance Contract:
Routine Inspections: Regular checks on CCTV equipment, including cameras, monitors, recording devices, and wiring, to ensure proper functioning.
Repairs and Replacements: Prompt repair or replacement of faulty equipment, including cameras, cables, and storage devices.
Software Updates: Updates to camera software, firmware, and related security features as needed.
Cleaning and Calibration: Physical cleaning of cameras, lenses, and monitors, as well as system calibration for optimal performance.
Emergency Support: 24/7 support in case of system failure or security breaches.
III. Service Frequency
[YOUR COMPANY NAME] agrees to provide maintenance services as follows:
Service Type | Frequency | Scheduled Date |
|---|
Routine Inspections | Quarterly | January 15, 2050 |
Software Updates | Biannually | May 10, 2050 |
Cleaning & Calibration | Annually | September 5, 2050 |
Emergency Support | As needed | Anytime, within 24 hrs |
IV. Response Time
[YOUR COMPANY NAME] will ensure that all service requests or system malfunctions are addressed within the following response times:
Routine Maintenance: Within 5 business days from the request.
Emergency Repairs: Within 24 hours of notification.
System Down: Immediate response, with technicians arriving within 2 hours during business hours (Monday through Friday, 9 AM - 6 PM).
V. Fees and Payment Terms
The total annual fee for the services outlined in this contract is $2,500.00. The payment schedule is as follows:
Payment Due Date | Amount Due |
|---|
January 1, 2050 | $1,250.00 |
July 1, 2050 | $1,250.00 |
All payments are due within 15 days of the specified due date. Late payments will incur a 2% late fee per month.
VI. Exclusions
This contract does not cover the following:
Damage due to Negligence: Any damage caused by improper use, accidents, or acts of nature.
Upgrades: System upgrades or additional equipment beyond the scope of regular maintenance.
Third-Party Interference: Issues arising from third-party installations or modifications.
VII. Duration and Termination
This Annual CCTV Maintenance Contract is valid from January 1, 2050 to December 31, 2050. The contract will automatically renew for an additional year unless terminated by either party with 30 days’ notice.
Termination by Client: Must provide written notice 30 days before the contract end date.
Termination by Service Provider: [YOUR COMPANY NAME] reserves the right to terminate the contract if payments are not made or services are misused.
VIII. Conclusion
By signing this contract, both parties agree to the terms and conditions set forth for the annual maintenance and servicing of the CCTV system. This ensures that the client's security systems remain operational and efficient throughout the year.
Prepared by: [YOUR NAME]
Email: [YOUR EMAIL]
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