Professional Annual Maintenance Contract
I. Introduction
This Professional Annual Maintenance Contract (AMC) outlines the terms of service between [YOUR COMPANY NAME], hereinafter referred to as the Service Provider, and the Client, for the maintenance and support of the Client's equipment, systems, or infrastructure. The AMC ensures that the services are provided throughout the term of one year, offering preventive maintenance, troubleshooting, repairs, and other support as specified.
II. Scope of Services
The Service Provider agrees to provide the following services under this contract:
IT Infrastructure Maintenance:
Routine checks and preventive maintenance for servers, workstations, networking equipment, and software updates.
Emergency technical support during business hours.
Office Equipment Maintenance:
Regular servicing and repair of office equipment, including printers, copiers, and air conditioning units.
Replacement of parts as needed to ensure optimal functionality.
Manufacturing Equipment Support:
HVAC System Maintenance:
Regular maintenance of heating, ventilation, and air conditioning systems, including cleaning and part replacements.
Emergency support for HVAC system failures.
Security Systems Maintenance:
Inspection and repair of surveillance cameras, alarm systems, and access control units.
Software updates for security system management interfaces.
III. Term of Contract
The term of this AMC shall begin on January 1, 2050, and will end on December 31, 2050, unless renewed or terminated as specified in the contract terms.
IV. Payment Terms
The Client agrees to pay the Service Provider an annual fee of $12,000, which will cover all the services listed under the scope of services. Payments are due as follows:
Payment Schedule | Due Date | Amount |
|---|
Initial Payment | January 1, 2024 | $6,000 |
Final Payment | July 1, 2024 | $6,000 |
Payments must be made by check or electronic transfer to the Service Provider's account, as detailed in the payment instructions section.
V. Service Response Time
The Service Provider shall respond to service requests as follows:
Service Type | Response Time | Resolution Time |
|---|
IT Infrastructure | Within 4 hours | 12 hours |
Office Equipment | Within 8 hours | 24 hours |
Manufacturing | Within 6 hours | 36 hours |
HVAC Systems | Within 12 hours | 48 hours |
Security Systems | Within 8 hours | 24 hours |
VI. Client Responsibilities
The Client agrees to:
Provide access to the equipment, systems, or facilities for maintenance purposes.
Notify the Service Provider promptly of any issues that may require service.
Ensure that the environment is safe for service personnel to perform their duties.
VII. Terms and Conditions
Cancellation: Either party may terminate this contract with a written notice 30 days in advance.
Warranty: The Service Provider warrants that all services provided under this contract will be performed with due diligence and in a professional manner. Any repair work will be warranted for 90 days.
Force Majeure: The Service Provider will not be liable for delays or failures in performance caused by events beyond its control, including natural disasters or labor strikes.
VIII. Conclusion
By entering into this Professional Annual Maintenance Contract, both parties agree to uphold the terms outlined to ensure the effective and efficient maintenance of all systems, equipment, and services. For any questions or further details, please contact [YOUR NAME] at [YOUR EMAIL].
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