Annual Maintenance Contract for Small Businesses
I. Introduction
This Annual Maintenance Contract (AMC) is designed to ensure the smooth and efficient operation of your business’s essential equipment, systems, and services. The terms outlined below define the maintenance services provided by [YOUR COMPANY NAME] for the duration of one year, from January 1, 2050 to December 31, 2050.
II. Scope of Services
The services covered by this AMC include regular maintenance, repair, and support for the following systems and equipment:
IT Systems & Software: Regular software updates, virus protection, hardware troubleshooting, and network support.
Office Equipment: Routine servicing and repairs of office machines like printers, copiers, and scanners.
HVAC Systems: Cleaning, servicing, and repair of heating, ventilation, and air conditioning systems.
Security Systems: Maintenance of CCTV, alarm systems, and access control devices.
Building Maintenance: General maintenance of plumbing, electrical systems, and janitorial services.
Fleet Maintenance: Regular servicing of vehicles, including oil changes, tire rotations, and general repairs.
Each service is provided based on an agreed-upon schedule, with preventive checks and on-demand repairs covered as per the terms of this contract.
III. Term of Agreement
This contract is valid from January 1, 2050 to December 31, 2050. Renewal of the contract can be discussed and negotiated at least 30 days before the expiration date. Both parties agree to provide written notice if they wish to terminate or renew the agreement.
IV. Payment Terms
The total cost for the annual maintenance contract is $5,000.00 for the services outlined in Section II. Payment should be made in full on or before January 1, 2050. Late payments may incur a penalty of 5% per month for overdue amounts.
Payment Due Date | Amount Due | Penalty for Late Payment |
|---|
January 1, 2050 | $5,000.00 | 5% per month |
Payments can be made via bank transfer, check, or any agreed-upon method with [YOUR COMPANY NAME]. For queries, please contact [YOUR COMPANY EMAIL].
V. Service Response Times
In case of equipment failure or system malfunction, the response times are as follows:
Issue Type | Response Time | Resolution Time |
|---|
Critical (e.g., HVAC breakdown, security system failure) | 4 hours | 24 hours |
Non-critical (e.g., office equipment repair) | 24 hours | 48 hours |
These response and resolution times apply to service requests made during regular business hours, Monday to Friday, from 9:00 AM to 6:00 PM.
VI. Maintenance Schedules
Regular maintenance for each service will be scheduled as follows:
IT Systems & Software: Quarterly updates and reviews.
Office Equipment: Bi-annual servicing.
HVAC Systems: Semi-annual inspection and cleaning.
Security Systems: Quarterly checks and firmware updates.
Building Maintenance: Monthly inspections for plumbing and electrical systems.
Fleet Maintenance: Bi-annual servicing.
Clients will be notified at least 7 days in advance before any scheduled maintenance.
VII. Responsibilities of Both Parties
Responsibilities of the Service Provider
Provide all necessary tools, equipment, and technicians for maintenance and repairs.
Ensure timely responses to service requests as per the terms outlined.
Keep the client informed of any changes in schedules or service availability.
Responsibilities of the Client
Provide access to all equipment and systems requiring maintenance.
Notify [YOUR COMPANY NAME] promptly of any issues requiring attention.
Ensure timely payment as per the agreed-upon terms.
VIII. Termination and Renewal
Both parties have the right to terminate this contract with 30 days' written notice. If either party fails to meet the agreed terms (such as non-payment or non-performance), the contract may be terminated immediately. Renewal discussions will occur in November 2050.
IX. Conclusion
This Annual Maintenance Contract ensures that your business's critical systems and equipment remain in optimal condition throughout the year, minimizing downtime and enhancing efficiency. If you have any questions or need further clarification, please contact [YOUR EMAIL].
Contract Templates @ Template.net
